We produce fluid power solutions

Privacy Policy

This data protection statement is based on the Swiss Federal Act on Data Protection (FADP) and the European General Data Protection Regulation (GDPR). It applies to all companies of the ARGO-HYTOS Group based in Switzerland and the EU.

The ARGO-HYTOS Group operates a website with general information and an interactive area for downloading documents. The ARGO-HYTOS Group attaches great importance to the protection of privacy and observes the statutory data protection regulations. In the following, we explain how we process your personal data.

The controller within the meaning of data protection law is
Neuhofstrasse 1
CH-6340 Baar
Phone +41 41 747 24 47

We have appointed a data protection consultant for Switzerland and a data protection officer for the EU companies:
Data protection officer ARGO-HYTOS Group
Data Protection Officer
Neuhofstrasse 1
CH-6340 Baar



I. Data Collection

We will collect your personal data in the following cases:

  1. Visit the website
  2. Contact form
  3. Newsletter
  4. Registration download portal PRM
  5. Applications
  6. Orders, commissions

The legal bases for the collection of personal data may be as follows:

  • Fulfillment of contractual obligations
  • Your consent
  • Our legitimate interests
  • Legal obligations and public interest

If the data processing is based on your consent, you can withdraw this at any time and without giving reasons. The withdrawal of consent does not affect the lawfulness of the processing activities carried out on the basis of your consent up to that point (see point IV Objection).

1. Visit the website

When you visit our website, our servers temporarily store data in a log file, the so-called server log files. This data is deleted as soon as it is no longer required to fulfil the purpose for which it was collected. The following data is stored:

  • IP address of the requesting computer
  • Date and time of access/retrieval
  • Name and URL of the retrieved data
  • Your computer's operating system and the browser you are using
  • Country from which our website is accessed
  • Name of the Internet Service Provider
  • Time zone difference to Greenwich Mean Time (GMT)
  • Content of the request (specific page)
  • Access status/HTTP status code
  • Amount of data transferred in each case
  • Last visited website
  • Browser settings
  • Language and version of the browser software
  • Activated browser plugins

Legal basis: The processing activity is based on our legitimate interest in improving the stability and functionality of our website.

Storage period: The data is stored for 10 days and then deleted.

Provision: The provision of the aforementioned personal data is neither legally nor contractually required. However, without the IP address, the service and functionality of our website cannot be guaranteed.


2. Contact form
When you contact us via the contact form, the information you provide will be processed for the purpose of handling and processing your enquiry. If you wish to contact us, the following information is required to process your enquiry:

  • Surname
  • Company
  • Street
  • City
  • Country
  • Telephone
  • e-mail
  • Customer relationship with ARGO-HYTOS (new/existing)
  • Reason for the enquiry (message)

The legal basis for the processing activity is our legitimate interest in this service. If the purpose of the contact is to fulfil a contract to which you or the company you work for are a party or to carry out pre-contractual measures, this is an additional legal basis for the processing activity. Your data will be deleted as soon as it is no longer required to fulfil the purpose for which it was collected.

3. Newsletter


Purpose and legal basis: Your data will only be used to send you the newsletter you have subscribed to by email and, if you have also consented to this, to analyse how you use the newsletter and any content linked to it. Your name is provided so that we can address you personally in the newsletter and, if necessary, identify you if you wish to exercise your rights as a data subject.
The legal basis for these processing activities is your consent in each case.
The following data is also collected during registration:

  • IP address of the calling computer
  • Date and time of registration

Recipient of the data: We use the company Hubspot Germany GmbH, Koppenstrasse 93, 10243 Berlin, Germany, which acts as our data processor for the dispatch and any analyses that may be carried out.

Storage period: Data will only be processed in this context as long as the corresponding consent has been given.

Provision of data on a voluntary basis: The provision of your personal data is voluntary, solely on the basis of your consent. Unfortunately, we cannot send you our newsletter without your consent.

Withdrawal of consent: You can unsubscribe from the newsletter at any time and withdraw your consent to the storage of your personal data. You will find the unsubscribe link in every newsletter.



4. Registration Download Portal PRM

Purpose and legal basis: Your data will only be used to enable you to download the parameterisation software, firmware and init files of your purchased content. The data you enter will be stored for the purpose of personalised communication with you.

When you register for the PRM download portal, you will receive password-protected access to the download portal. The following information is mandatory for the operation of the portal:

  • First name
  • Surname
  • e-mail
  • Company
  • Password
  • Repeat password
  • SAP no. of the product (according to type plate)
  • Serial number of the product (according to type plate)

The legal basis for these processing activities is your consent in each case.

Storage period: Data will only be processed in this context as long as the corresponding consent has been given.

Provision of data on a voluntary basis: The provision of your personal data is voluntary, solely on the basis of your consent. Unfortunately, we cannot send you our newsletter without your consent.

Withdrawal of consent: You have the option of cancelling your registration account at any time. If you cancel your registration account, your data relating to the download portal will be deleted, subject to statutory retention obligations.

5. Job Applications

If you apply for a job with us, your personal data will be processed by the HR department of ARGO-HYTOS GmbH or the Group company offering the position for the purpose of handling the application procedure. This processing activity may also be carried out electronically. If we conclude an employment contract with an applicant, the transmitted data will be stored for the purpose of processing the employment relationship in compliance with the statutory provisions.

If the application process ends without employment, your data will be deleted in accordance with the deadlines applicable in your country, unless you have given us your express consent for longer storage. You have the option to withdraw this consent at any time.


6. Orders, commissions
If you are named as a contact person in a supply contract or order between us and a company or in an order that we place with a company, your personal data will be processed for the purpose of fulfilling and processing the contract or order. This processing activity may also be carried out electronically. The following data is stored:

  • Name
  • First name
  • Function in the company
  • Telephone number (direct dialling)

The legal basis for the processing activity is the fulfilment of the contract, order or assignment. Your data will be deleted as soon as it is no longer required to fulfil the purpose for which it was collected or statutory retention periods end.

II. Data Transfer

We will only pass on your personal data if you have expressly consented to this, if we are legally obliged to do so or if this is necessary in the context of using the website, answering questions, processing orders or providing the services you have requested. In addition, we may transfer your data to our affiliated group companies and sales partners in accordance with our website.

The use of the data passed on to third parties is limited to the stated purposes. The third-party companies are committed to protecting your data and privacy to the same extent as we do. If the level of data protection in a country is not deemed to be equivalent to Swiss conditions under the DSG or the EU GDPR, we will ensure by means of a contract that your personal data is protected at all times in accordance with the DSG or the EU GDPR.

We disclose your personal data to the following categories of recipients:

  • Companies of the Group
  • Sales partners of the Group
  • Logistics partner
  • Internet Service Provider
  • IT Service Provider
  • Email Marketing Partner
  • Companies for credit checks and debt collection partners

If we use subcontractors to provide our services, we take appropriate legal precautions and corresponding technical and organisational measures to ensure the protection of personal data in accordance with the relevant legal provisions.

III. Duration of Data Storage

We retain personal data for as long as it is needed for the purpose for which it was collected, or for the period to which we are committed under applicable laws and regulations or contractual agreements. We delete personal data that we no longer need.

IV. Your Data Protection Rights

If ARGO-HYTOS collects and processes personal data about you, you have the right of access, the right to rectification, the right to erasure, the right to restriction of processing, the right to data portability, the right to object and the right to withdraw consent. To ensure that we do not disclose personal data to unauthorised persons, we may require proof of identity and information about your interaction with us.

Information: You have the right to request information about whether and to what extent we process personal data about you as well as more detailed information about the use of your data.

Rectification: You have the right to request the rectification of your data stored by us if you believe that it is incorrect or incomplete.

Erasure: You have the right to request the erasure of your personal data. This is possible if you withdraw your consent to data processing, if we no longer need your data for the original purpose or if we are not legally committed to retaining the data.

Restrictions on processing: You have the right to have the processing activity of your personal data restricted - for example, if you dispute the accuracy of the personal data or wish to restrict the use of the data.

Data portability: Under certain circumstances, you have the right to request that the personal data you have provided to us be handed over to you or to a controller designated by you in a common electronic, machine-readable data format.

Objection: You have the right to object at any time, on grounds relating to your particular situation, to the processing activity of personal data concerning you which is based on legitimate interests or on public interest; this also applies to profiling based on these provisions.
If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing activity which override your interests, rights and freedoms or for the establishment, exercise or defence of legal claims.

Withdrawal of consent: You can withdraw your previously given consent to the processing activity of your personal data for one or more purposes at any time. Please note that the withdrawal is only effective for the future. Processing activities that took place before the revocation are not affected.
As a citizen of the European Union or the European Economic Area, you have the right to lodge a complaint with the competent data protection supervisory authority locally responsible for you in your country. A list of supervisory authorities (for the non-public sector) with addresses can be found at (German only) https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html

Requests regarding your aforementioned data protection rights can be made informally and therefore also by email. It can be sent to one of the addresses listed at the beginning.

V. Data Security

We take technical and organisational security precautions to protect your personal data against manipulation, loss, destruction or access by unauthorised persons and to ensure the protection of your rights and compliance with the applicable data protection regulations.
The measures taken are intended to ensure the confidentiality and integrity of your data and to ensure the availability and resilience of our systems and services in the processing activity of your data in the long term. They should also ensure that the data is quickly restored and available in the event of a physical or technical incident.
Access to personal data is generally restricted by us. Persons who have access to personal data are committed to keeping this information confidential.

VI. Data Analyses

1. Cookies
This website also uses cookies to track website usage. These are small files that a web portal leaves on your computer, tablet computer or smartphone when you visit it. This enables the portal to "remember" certain entries and settings (e.g. login, language, font size and other display preferences) over a certain period of time, so you do not have to enter them again each time you visit the portal or navigate through it.
On our pages, we use cookies to store your possible participation in a survey on the usefulness of the content (so that you are not prompted to answer again by a pop-up window) or your decision to use (or not to use) cookies on this portal. Some videos embedded on our pages also use cookies to compile anonymous statistics about the previously visited pages and the selected videos.

The information collected with the help of cookies is not used to identify you. The cookies are not used for any purposes other than those mentioned here.
If you block or delete cookies, you may have to make some settings manually each time you visit our website and accept the impairment of some functions.

2. Web analysis
The web analysis tools of the providers listed below are used to analyse usage data (connection data) in order to identify trends and improve our online offering. As a result, this data is not only processed by us, but also by web analysis service providers on our behalf. These providers use the information to analyse your use of the website, to compile reports on website activity and to provide other services related to website and Internet use. The web analysis service providers may also transfer this information to third parties if this is required by law or if third parties process this data on behalf of the web analysis service providers. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. (see Google Analytics conditions below).

  • Google Analytics, Google Adwords, Google DoubleClick. Provider: Google Inc.; purpose: website analysis), 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA
    Google privacy policy
  • HotJar Web Analytics Service. Provider: HotjarHotjar Ltd, Level 2, St Julians Business Centre, 3 Elia Zammit Street, St Julians STJ 3155, Malta
    Hotjar Privacy Policy
  • Optimizely. Provider: Optimizely GmbH, Christophstraße 15-17, 50670 Köln
    Optimizely privacy policy

3. Links
This website may contain third-party content or links to third-party websites that are provided solely for your convenience and information. Please note that this privacy policy does not extend to third-party content or websites.
Third-party content or websites - including third-party websites that link to this website or display it in frames or that are displayed in frames on this website - are outside our sphere of influence. We disclaim any responsibility for the accuracy, completeness and legality of the content and links to other websites contained therein, as well as for any offers, services and the like contained therein. The use of such content or websites is at your own risk.

VII. Changes to the privacy policy

If the law changes or we introduce new services, there may be a need to amend this privacy policy. We therefore reserve the right to adapt the privacy policy if necessary. The privacy policy at the time of your website visit is authoritative.

Last Update: 12/13/2023

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