Excellent Customer Orientation is Our Goal
The orientation of the ARGO-HYTOS Group with regard to customer and market requirements follows a clear maxim: a strict orientation towards the needs of national and international customers. It is always important to listen to our business partners and work together with them on the following issues: What are the needs, what are the requirements for a long-term oriented business relationship. This is how we create outstanding solutions whether in the product itself or in the way of cooperation. Growth – together with our partners – that is our goal. In recent years, we have been consistently working on our product portfolio.
Standard components and the standard ARGO-HYTOS system solutions offer a broad spectrum for our distributors and system integrators, a portfolio that meets both the traditional markets in Europe and the market requirements in Americas and Asia. With our distinctive production facilities in Germany, the Czech Republic, India and China as well as other ALMA (Assembly & Light Manufacturing) locations, including the USA and in Brazil, we offer the best possible local support, not only for distributors / system integrators but also for local and international customers. The latter in particular appreciate our capacities “on the spot”, and this is not only the customer proximity in the sense of the “Supply Chain”. Rather, these are also the local competencies in technical sales and application engineering. Here, we support with our consulting services: together with our customers we develop “exciting solutions” for their sales markets: we want our customers to be successful! This can only be achieved with clear, precise responses to the local requirements of the often very different markets. It is one of the strengths of ARGO-HYTOS to be there for the customers with a profound know-how in the fields of application of agricultural machinery, construction machinery, municipal utility vehicles, machine tools, mining, oil & gas and power generation.
With concepts for training our own employees, as well as our sales partners and customers, we create an understanding for our products, from their application to the service requirements of the OEM customers. Here, predictive maintenance is the keyword, in the sense of “customer satisfaction” regarding the service life of the machines – a significant contribution on our part for the branding of our customers. ARGO-HYTOS stands for future-oriented solutions, in the sense of all the changes that the megatrends demand – not least also through the developments in connection with Industry 4.0. We face these challenges – and not just since today.
At the upcoming trade fair Hannover Messe 2017 (technology and performance show) we will present you our performance.
Come and see us. We look forward to welcoming you at our booth.